CASCACascade Atlas

Evidence dossier

CVE-2019-8394

CVE-2019-8394

66.0–89.8Priority evidence range
As known Jul 19, 2026, 5:00 AM UTCgen-56ccdaf9

Normalized restatement

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

State
PUBLISHED
Published
Feb 17, 2019
Updated
Oct 21, 2025
Evidence coverage
72%
CISA KEVCatalog member

Apply updates per vendor instructions.

FIRST EPSS64.05%

2026-07-18 · v2026.06.15 · percentile 99.1%

Source stateConflict visible

Distinct CVSS assessments remain side by side; none are averaged.

Source comparison

Who said what

CISA-ADPindependent enrichment
container

CISA ADP Vulnrichment

CVEderivative copy
container

CVE Program Container

mitreoriginal assertion
container

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

CISA KEVoriginal assertion
observed_exploitation

Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability

FIRST EPSSoriginal assertion
model_probability

Probability 0.640510000000; percentile 0.991350000000

Applicability

Cited product scope

Trace impact →
n/an/a
[{"status": "affected", "version": "n/a"}]unknown
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*; end excluding 10.0.0supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:-:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10000:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10001:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10002:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10003:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10004:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10005:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10006:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10007:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10008:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10009:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10010:*:*:*:*:*:*supported
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10011:*:*:*:*:*:*supported

Assessments

CVSS by origin

6.5
nvd@nist.govCVSS 3.1 · role PrimaryCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
4.0
nvd@nist.govCVSS 2.0 · role PrimaryAV:N/AC:L/Au:S/C:N/I:P/A:N
7.5
134c704f-9b21-4f2e-91b3-4a467353bcc0CVSS 3.1 · role SecondaryCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
7.5
CISA-ADPCVSS 3.1 · role unknownCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Limitations and unknowns

  • KEV membership is authoritative for the catalog, not proof of exposure in any environment.
  • EPSS is a dated model probability and not an individual-environment prediction.
  • Affected or fixed status applies only to the exact cited product and version scope; unresolved scope remains unknown.
  • NVD-carried upstream facts remain derivative and are not independent corroboration.
  • Only NVD metrics validated under the generation-bound calculator are Public Priority eligible; direct CVE record metrics remain display-only.
  • NVD CVSS source eligibility is closed: NVD-authored, exact record-source, or registered same-CVE container origin; unmapped sources remain display-only.
  • Factor D is unknown in Public Core because no accepted canonical mapping-obligation ledger is present.
  • Core replay supports the active and immediately prior generation; retrospective valid-at replay is deferred.