CASCACascade Atlas

Evidence dossier

CVE-2020-10189

CVE-2020-10189

84.5–100.0Priority evidence range
As known Jul 19, 2026, 5:00 AM UTCgen-56ccdaf9

Normalized restatement

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

State
PUBLISHED
Published
Mar 6, 2020
Updated
Oct 21, 2025
Evidence coverage
72%
CISA KEVCatalog member

Apply updates per vendor instructions.

FIRST EPSS99.94%

2026-07-18 · v2026.06.15 · percentile 100.0%

Source stateConflict visible

Distinct CVSS assessments remain side by side; none are averaged.

Source comparison

Who said what

CISA-ADPindependent enrichment
container

CISA ADP Vulnrichment

CVEderivative copy
container

CVE Program Container

mitreoriginal assertion
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Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

CISA KEVoriginal assertion
observed_exploitation

Zoho ManageEngine Desktop Central File Upload Vulnerability

FIRST EPSSoriginal assertion
model_probability

Probability 0.999410000000; percentile 0.999710000000

Applicability

Cited product scope

Trace impact →
n/an/a
[{"status": "affected", "version": "n/a"}]unknown
Unknown vendorUnknown product
cpe:2.3:a:zohocorp:manageengine_desktop_central:*:*:*:*:*:*:*:*; end excluding 10.0.479supported

Assessments

CVSS by origin

9.8
nvd@nist.govCVSS 3.1 · role PrimaryCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
10.0
nvd@nist.govCVSS 2.0 · role PrimaryAV:N/AC:L/Au:N/C:C/I:C/A:C
9.8
cve@mitre.orgCVSS 3.0 · role SecondaryCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
9.8
mitreCVSS 3.0 · role unknownCVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:N/S:U/UI:N

Limitations and unknowns

  • KEV membership is authoritative for the catalog, not proof of exposure in any environment.
  • EPSS is a dated model probability and not an individual-environment prediction.
  • Affected or fixed status applies only to the exact cited product and version scope; unresolved scope remains unknown.
  • NVD-carried upstream facts remain derivative and are not independent corroboration.
  • Only NVD metrics validated under the generation-bound calculator are Public Priority eligible; direct CVE record metrics remain display-only.
  • NVD CVSS source eligibility is closed: NVD-authored, exact record-source, or registered same-CVE container origin; unmapped sources remain display-only.
  • Factor D is unknown in Public Core because no accepted canonical mapping-obligation ledger is present.
  • Core replay supports the active and immediately prior generation; retrospective valid-at replay is deferred.