Evidence dossier
CVE-2026-102490
Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
Exploited in the wild (CISA KEV since Oct 2, 2026). DIVD reports CVSS 4.0 8.5. Severity assessments differ within at least one CVSS version. EPSS estimates 0.5% exploit likelihood as of Oct 22, 2026.
As of Oct 22, 2026
Normalized restatement
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
- State
- PUBLISHED
- Published
- Sep 30, 2026
- Updated
- Oct 8, 2026
- Evidence coverage
- 72%
Evidence chronology
What was known when
- Source dateFirst observed by CASCACISA KEVOriginal evidence ↗
Exploitation cataloged: Zammad GmbH Zammad Improper Privilege Management Vulnerability
Inspect raw assertion
- Field
observed_exploitation- Value
- Zammad GmbH Zammad Improper Privilege Management Vulnerability
- Source dateSource date omittedFirst observed by CASCACISA-ADPOriginal evidence ↗
Record text: CISA ADP Vulnrichment
Inspect raw assertion
- Field
container- Value
- CISA ADP Vulnrichment
- Source dateSource date omittedFirst observed by CASCADIVDOriginal evidence ↗
Record text: Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
Inspect raw assertion
- Field
container- Value
- Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
- Source dateFirst observed by CASCAFIRST EPSSOriginal evidence ↗
EPSS score: 0.55% probability · 45.23th percentile
Inspect raw assertion
- Field
model_probability- Value
- Probability 0.005500000000; percentile 0.452310000000
Assessments differ
Values are shown separately by source and CVSS version.
CISA KEV · catalog date Oct 2, 2026 · first observed Oct 3, 2026
FIRST EPSS · score date Oct 22, 2026 · 45.2th percentile · first observed Oct 22, 2026
DIVD · CVSS 4.0 · first observed Oct 9, 2026 · values shown separately below
Evidence detail
Source limits and decisions
Why each evidence state has this value
casca-unknown-reasons-v1The last verified source boundary remains in force for this claim.
- Revision
- evidence-policy-v1.1.0
- Cutoff
- Oct 22, 2026
- Resolution
- Review source contract
Eligible evidence is present for this bounded claim.
- Revision
- evidence-policy-v1.1.0
- Cutoff
- Oct 22, 2026
- Resolution
- None
Eligible assertions materially conflict and remain visible side by side.
- Revision
- casca-direct-cvss-eligibility-v1
- Cutoff
- Oct 22, 2026
- Resolution
- Resolve conflict
The cited source assertion is retained while canonical product linkage remains open.
- Revision
- casca-factor-d-obligations-v1
- Cutoff
- Oct 22, 2026
- Resolution
- Resolve identity
Source comparison
Who said what
Zammad GmbH Zammad Improper Privilege Management Vulnerability
Inspect raw assertion
- Field
observed_exploitation- Value
- Zammad GmbH Zammad Improper Privilege Management Vulnerability
CISA ADP Vulnrichment
Inspect raw assertion
- Field
container- Value
- CISA ADP Vulnrichment
Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
Inspect raw assertion
- Field
container- Value
- Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
0.55% probability · 45.23th percentile
Inspect raw assertion
- Field
model_probability- Value
- Probability 0.005500000000; percentile 0.452310000000
Applicability
Cited product scope
4 scope groups
Canonical linkage remains open; the cited source assertion is retained below.
Inspect raw assertion
[{"status": "affected", "version": "1.5.0", "lessThan": "7.2.2", "versionType": "semver"}, {"status": "unknown", "version": "*", "lessThan": "1.5.0", "versionType": "semver"}, {"status": "unaffected", "version": "7.2.2", "lessThan": "*", "versionType": "semver"}]Inspect raw assertion
cpe:2.3:a:docker:docker:-:*:*:*:*:*:*:*Inspect raw assertion
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*; end excluding 7.2.2Inspect raw assertion
cpe:2.3:o:linux:linux_kernel:-:*:*:*:*:*:*:*Affected-product evidence
Accepted scope and product mapping
0 canonical links · 2 source-reported links
Canonical linkage remains open; the cited source assertion is retained below.
Vendor specified only by source · Product specified only by source
- Source class
- Direct cve affected
- Assertions
- 1
- Mapping revision
- cpe23-exact-mapping-v1
- Observed cutoff
- Oct 22, 2026
Retained assertion IDs
461232e4-5e1c-4654-bb74-1e5b0c2f513eCanonical linkage remains open; the cited source assertion is retained below.
Vendor specified only by source · Product specified only by source
- Source class
- Nvd cpe vulnerable target
- Assertions
- 1
- Mapping revision
- cpe23-exact-mapping-v1
- Observed cutoff
- Oct 22, 2026
Retained assertion IDs
7fe06a4a-bb96-4f48-bce7-78f3e2422f03Assessments
CVSS by origin
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:XCVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:DCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/AU:Y/V:CDirect CVE/CNA normalized decisions
DIVD
CVSS 4.0 · Primary · Original assertion · rank 1
CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D- Validation
- Valid match
- Recomputed
- 8.5
- Decision reason
- Evidence supported
- Policy
- casca-direct-cvss-eligibility-v1
DIVD
CVSS 4.0 · Primary · Original assertion · rank 1
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/AU:Y/V:C- Validation
- Valid match
- Recomputed
- 9.4
- Decision reason
- Evidence supported
- Policy
- casca-direct-cvss-eligibility-v1
Assessments are retained side by side under closed precedence. Cascade never averages CVSS.
Evidence boundaries
- KEV membership is authoritative for the catalog, not proof of exposure in any environment.
- EPSS is a dated model probability and not an individual-environment prediction.
- Affected or fixed status applies only to the exact cited product and version scope; remaining scope stays source-scoped.
- NVD-carried upstream facts remain derivative; independent corroboration requires a separately authored source.
- Only NVD metrics validated under the generation-bound calculator are Public Priority eligible; direct CVE record metrics remain display-only.
- NVD CVSS source eligibility is closed: NVD-authored, exact record-source, or registered same-CVE container origin; unmapped sources remain display-only.
- Core replay supports the active and immediately prior generation; retrospective valid-at replay is deferred.
- OSV aggregation and OSV-converted NVD material are not independent corroboration.
- Red Hat facts are vendor assertions for the exact supplied products.
- Nonmembership and not-yet-observed states are not proof of safety.